FAQ

How much does shipping cost?

We ship all orders using our courier partner FedEx. All orders in India ship for Rs. 100 for online payments, and Rs 120 for all COD payments.

For more information about shipping click here.

When will my order ship?

Once we receive your order, we start working on it right away!

All orders are subject to verification and approval and may take up to 24 business hours to process before shipping.

Orders placed after 1pm IST will be processed by our warehouse the following business day. Read more about shipping here.

Do you ship internationally?

No. We currently ship only in India.

What's your return/exchange policy on sale items?

All items may be returned for a full refund exclusive of shipping within 14 days of purchase. Read our full Return Policy here.

Can I change an order after I've placed it?

We may be able to cancel or edit the address on your order within a short window. If this is something you’d like to do, email info@thesexybeast.in as soon as possible!

We are unable to add items or adjust quantities on orders that have already been placed.

Do you save payment details?

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

Promotions & Coupons?

To use a promo code, add all desired items to your shopping cart and proceed to the Checkout page.

Enter the code in the provided “Gift card or discount code” box in your cart and click “Apply”! Only one promo code can be applied per order.