Our aim at Sexy Beast is to ensure that you are fully satisfied with the product.
In order to do that, we guarantee a seamless and hassle free return or refund of any first product for whatever reason, within a period of 14 days, from the date of receipt.
However, the product you wish to return must be unused and unwashed. It must be the same condition as you received it, in its original packaging, to be refundable.
Please note that this refund ONLY applies to the first product purchased. Any subsequent products purchased will not be refundable or exchanged.
Altered, Washed, Soiled or Damaged Product
Sexy Beast reserves the right to reject any return request if the product looks used.
Received Incorrect Product
In case you receive a different product from what you ordered, we would exchange the product free of cost if intimated within 14 days on receipt of the product.
Please follow the Return Process steps below to initiate this.
Request For Size or Colour Change
If you have ordered a wrong size/colour, it can be returned by placing a Return request on-line within 14 days on receipt of the product. For the correct size/colour you will need to place a fresh order.
Return or Cancellation Process
- Visit www.sexybeast.in and click on the WhatsApp button on the bottom left.
- Mention that you would like an exchange or cancellation.
- Mention your full name, Order Number (starting with SB/...) and date of delivery.
- List the items that you would like to exchange, along with the new products you would like in return.
- If you do not want to exchange, mention you would like a cancellation and refund (if you can also mention the reason that would be helpful for us).
- Keep the original products packed in the box they came in.
- Wait for our courier partner to pick up the parcel within 4-7 days.
- We will send out the new requirements as soon as the courier has picked up the original products.
- Cancellations for all online payments, you will be refunded 2-3 days after receiving the cancelled products.
- Cancellations for all COD payments, you will be sent a payment link that requires you to fill in your bank details. Refunds will happen 2-3 days after providing us these details.
Last Updated: 29 Nov, 2021